Ryley
Customer Experience and US Operations Coordinator, our first US hire.
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Hey legends,
It's been a huge few months since our August memo. We closed the round, moved into the US properly, grew the team on both sides of the Pacific, launched our biggest product yet with Sarah's Day, hit our first flat month in a long time, and then came back with a record October.
Here's the full update.

The tiles with a green dot update live from our Shopify and Skio feeds. Everything else in this memo is as at 4 November 2026.
Run rate annualises the last 30 days across every channel. Active subscriptions combine Australia and the US. MRR is Australian subscription MRR including GST.
We did A$2.92M in Shopify sales across all stores in October, from more than 33,000 orders. Add Amazon and it's about A$2.96M. That's up 59% on September and almost double July (A$1.48M on the same Shopify basis), which was the month in our last memo.
The last 30 days have been even stronger: A$3.33M across every channel, including Shopify AU, Wholesale, US and Amazon AU and US. Annualised, that puts our run rate at about A$40M.
We set new single-day records along the way. Our biggest day ever was Monday 26 October at about A$209K, and the Monday after came in at just over A$200K.
Shopify, all stores, gross sales including GST. Amazon is not included in the monthly figures.
We now have 34,923 active subscribers in Australia, up from 18,151 at the end of July. That's 92% growth in a little over three months, and nearly 5x the 7,250 we reported in March.
Subscription MRR is now about A$2.6M (including GST), roughly double where it was at the end of July. That's more than A$30M a year of recurring revenue before a single one-off order.
Aug '25 (Memo #6) 2,100 · Nov '25 (Memo #7) about 4,000 · Mar '26 (Memo #8) 7,250 · Jul '26 (Memo #9) 18,151 · Nov '26 (today) 34,923.
On 14 October we launched Blackcurrant Crush with Creatine, our third Perform flavour, with a campaign led by Sarah and Kurt. The launch video was genuinely funny and did exactly what we hoped: it got people talking and buying.

It's shaping up as our new top seller in both flavour and product. Huge thanks to Sarah, Kurt and the team, and to everyone who shared the launch.
September was our first down month in a long time. Shopify sales came in at A$1.83M, down about 8% on August. The cause wasn't demand. It was us:
October showed what happens when product is in stock: sales jumped 59% month on month. Supply chain is still our biggest constraint on growth, and it's where much of the new capital and our time is going.
We raised about A$2.4M of new capital, led by Side Stage Ventures (A$1.25M), alongside existing shareholders and new investors. All executed transaction documents and updated share certificates have been sent out, and the ASIC and member register updates are being finalised.
A huge thank you to everyone who backed us in this round, and to everyone who signed, re-signed and chased paperwork with us over a long few months. It's a big milestone, and it gives us the capital to fund inventory, build the US and keep scaling Australia.

Very on brand for a start-up, and we're loving it. Here's where the US build is at:

We're being deliberate. The US is still small today, and we're gating spend on unit economics before we scale. But the foundations are now in place, and the next few months are about traction.
Customer Experience and US Operations Coordinator, our first US hire.
Started on 2 November in the Manly office, looking after community, customer experience and wholesale and partnership follow-up.
Moved from contractor to full-time Supply Chain Manager on 2 November.
Has joined us as CFO, bringing much tighter financial reporting and controls as we scale.
Alongside the human team, our AI agents continue to take on more of the business: customer service, finance, inventory and reporting. That lets the humans focus on brand, creative, partnerships and growth.
Hyro has been named on the Australian Financial Review's 2026 Fast Starters list, which recognises Australia's fastest-growing young companies. The list and rankings are announced at the AFR event in Sydney on 10 November, where Mike will represent Hyro.
Hyro will feature in The Australian's 2026 Top 100 Innovators list, which should be announced shortly.

Two of Australia's biggest sporting names, both Hyro investors and ambassadors, went live on the Today Show and gave Hyro a huge national plug on morning TV.
A massive thank you to Max and Daly for making the effort to be there in person, and to our PR partners and fellow investors, Nick Fordham and The Fordham Company, for securing such an epic feature.



On the weekend I ran the New York City Marathon in a pair of Hyro budgie smugglers, alongside another runner doing the same.
It was 42km of very questionable decisions, but the response was huge. We estimate about 2 million free impressions from spectators on the course, and endless comments, photos and shout-outs along the way. That's the cheapest brand awareness we've ever bought.
Use next week's work week to lock the plan, then launch with stock on hand, TikTok Shop, creators and paid.
Complete the move to Devine, get Atlas IMS fully live, and build buffer stock ahead of summer.
Keep the subscription engine compounding in Australia, with Blackcurrant Crush and Perform driving new customers.
Lower production and fulfilment costs per order as volume grows.
US introductions. Retailers, distributors, creators, gyms, run clubs and well-connected operators, particularly in Southern California.
Creators and talent. If you know US creators or athletes who'd be a great fit for Hyro, send them our way.
Share the content. Every like, comment and share on our launches makes a real difference.
Thanks as always for your support. This has been one of the hardest and most rewarding stretches in Hyro's short history. We've proven the demand is real, built a stronger foundation underneath it, and we're now set up to take Hyro global.
Stay hydrated,
Steve

Confidential. Prepared for Hyro shareholders. Figures are as at 4 November 2026 unless marked live.